So it's the start of another year. Indeed, it's the start of a new decade. One thing that we've been reflecting on is how much of the SaaS hype of the noughties has been...well, hype.
This article has some nice insights that steers clear of the "is it good? Short answer yes with an if, long answer no with a but" that some analysts provide at this time of the year.
Our experience is that people are consuming SaaS apps at a rate of knots. Hosted Microsoft Dynamics CRM is a prime example with sales consistently higher month on month and retention good as well.
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